How our verifications work
Every verification combines automated checks, human review, and supervisor sign-off. We validate documents, cross-check data sources, and escalate risky cases before releasing results.
Verification types and processes
Identity verification
Verification of Jamaican National IDs, passports, driver licences, and voter IDs.
Document images are scanned for authenticity (holograms, fonts, security features). OCR extracts name, ID number, and date of birth. A live selfie is compared to the ID photo using facial recognition. The ID number is screened against Jamaica Constabulary Force records, OFAC, UN, and EU sanctions lists.
Address verification
Confirmation that an individual resides at the stated address using documents, GPS, and site visits.
Utility bills (JPS, NWC, Flow, Digicel — among others!) or bank statements showing the person's name and address are reviewed for recency and validity. GPS coordinates from the mobile device are plotted on Google Maps. For high-value cases, field agents visit the address, photograph the building, and confirm occupancy with neighbours or landlords.
Employment and income verification
Confirmation of employer, role, tenure, and income.
HR teams or line managers confirm employment status, job title, and start date via phone or email. Payslips showing gross income, Tax Administration Jamaica (TAJ) registration number, and NIS contributions are reviewed. Bank statements cross-check salary deposits for consistency.
Professional references
Contacting referees to confirm relationship, performance, and any concerns.
Referees are contacted by phone or email. Their identity is verified, and they confirm how they know the individual and provide feedback on reliability, integrity, and performance. Negative feedback or red flags are escalated to supervisors who may request additional references.
Driving history
Confirmation of driving history and any outstanding tickets or suspensions.
The traffic tickets database is searched for outstanding tickets or suspensions. The intelligence platform provides insights into driving history, identifying patterns and potential risks.
Rental history
Confirmation of rental history and any outstanding rent or damages.
The rental history database is searched for outstanding rent or damages. The intelligence platform provides insights into rental history, identifying patterns and potential risks.
Qualification verification
Confirmation of qualifications and any outstanding certifications.
The qualification database is searched for outstanding qualifications or certifications. The intelligence platform provides insights into qualification history, identifying patterns and potential risks.
Background and criminal records
Searching local and international police records.
Once identity is confirmed, local (community) police records and criminal intelligence reflecting arrests and prosecutions are searched. Court data from Supreme Court, Resident Magistrate, and Family Court records are also checked. OFAC, UN, EU, and INTERPOL sanctions lists are screened. Adverse media and politically exposed person (PEP) databases are checked globally.
Quality gates before release
Automated risk scoring
Every verification is scored for completeness, document quality, and risk flags (sanctions hits, expired IDs, mismatched data). High-risk cases are escalated automatically.
Agent and supervisor review
Trained agents review flagged cases and gather additional evidence. Supervisors sign off on risky outcomes with full audit context before results are released.